We understand that at times things don't work out perfectly as planned that's why we have a 60 Day Return Policy. Once you've received your package and you are not satisfied with the product we will offer 100% refund on the purchase price. We will cover the original shipping cost if the cause of the return was Canvus' fault.
To process a return, please follow the steps below:
- Request a return label by contacting the Canvus customer service team at firstname.lastname@example.org
- Print your return shipping label from the email sent
- Ship your initial product(s) back to us unwashed and unworn
- See your refund reflected in your account within 3-5 days of delivery of your return at our facility
Please note: Refund time is dependent upon your payment provider's policy.